Tuesday 9 December 2008

Curtain Update - because I know you care!

So, I got a phone call yersterday afternoon telling me that the curtains were in.

'Really?', I gasped, 'Oh my goodness that was quick....are you sure they are the right ones and not the original ones?'

'Oh, hold on' says the voice,' oh sorry you are right, these one have just been left in the trolley'

I am not too disappointed at this point but then the voice contunues with barely perceptable note of doom.

'Ah, Samantha ( my Nemesis) was just telling me about this one' she continues,' we are having to ring around as the material you want is discontinued, so we are seeing if we can source it from some of our other stores'

*gasp* again.

I go from feeling quite heartened by their service, which, if I hadn't goofed up would have been quite immaculate, to thinking that I reconfirmed my order last Monday and they are only just ringing round to source the fabric + they ring me to tell me that the curtains are 'in', when quite clearly they are not, and they have discussed the issue prior to me getting this call.

So there you go, I guess more will follow at a later date!

3 comments:

Fiona said...

Sounds like M&S all over again!

Nic said...

I feel a stroppy letter coming on..........

Judith said...

oooo how frustrating - never mind when the rights ones eventually turn up I'm sure they'll look wonderful!!